Privacy Policy

Personal Information:

Your transaction history and the information you provide to us voluntarily on our web site is stored in our customer database. Most of the stored information is required in order to fulfill your order properly. In addition to fulfilling your orders, we use the information that you provide for purposes such as responding to your requests, customizing future shopping for you, improving our service, and communicating with you.

Monark does not share your name or mailing address with other companies. You may also elect not to receive any future catalogs or other mailings from Monark. Persons who supply us with their telephone numbers online may receive telephone contact from us with information regarding orders they have placed online. All Monark e-mails are intended to comply with federal regulations.

Any personal information you reveal to us is protected during transmission by Secure Sockets Layer (SSL) software, which encrypts information and is the accepted standard industry-wide for web site security. It is important for you to protect against unauthorized access to your user ID and password. To make any address changes or other modifications to your Monark account information, please send email to [email protected] or call 1-877-551-4653.

E-mail Policy:

We collect the email addresses of those who voluntarily provide it those us, either via telephone, e-mail or when ordering online. We cannot obtain your email address unless you voluntarily provide it to us, or we obtain it from a service company that has confirmed your willingness to distribute it.

Monark does not sell, share or otherwise distribute your email address. We periodically produce sales flyers and literature for our customers. If you do not want to receive promotional email in the future from Monark, please let us know by sending email to [email protected] or by calling us at (877) 551 4653. Additionally, you may opt-out of e-mail by clicking on the unsubscribe link at the bottom of each e-mail.

Supplied email addresses on our customer registration form will be used for order confirmation and alerts relating to an order. If you supply us with your postal address online you may receive periodic mailings from us with information on new products and services or upcoming events.

Any e-mail address supplied directly to Monark Golf with respect to online orders, catalog requests, and requests for other information will remain in the sole possession of Monark Golf.

If you do not wish to receive such mailings, please let us know via [email protected] or calling us at the above telephone numbers.

Cookies:

Like most e-retail web sites, we use "cookies," which are pieces of data given to your browser that allow our web site to identify you when you access our site. Cookies cannot extract any information about you that you have not already revealed voluntarily. The vast majority of internet users now appreciate cookies as a convenience feature for shopping online.

Site Traffic Data:

Our computers collect and store certain data from your visits to our web site. The information we collect from this site traffic helps us to make the site easier to navigate and to improve your shopping experience at www.MonarkGolf.com. We do not share or distribute any specific customer site traffic data to any other parties.

Security Policy:

Monark's website is secured by third-party encryption, which allows our customers to submit information online with the assurance that they are really doing business with Monark (not an impostor's "spoof " site) and that the information they send (such as credit card numbers, online forms, and financial data) is protected from interception or alteration over the Web

Our web site uses industry-standard 128-bit Secure Socket Layer (SSL) technology to encrypt sensitive information such as your name, address, and credit card number. Encryption is a process wherein we scramble your order information so it cannot be read by anyone other than Monark Golf, even if it is wrongly intercepted en route to us. Using a security-enabled browser (Microsoft Internet Explorer or Netscape Navigator, versions 4.06 or greater) will enable you to take advantage of our site's data encryption feature.

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Customer's credit card details are encrypted by PayPal and not accessible by Seller, i.e. Seller has no chance to see or review Buyer's card details. For internet orders Seller does not keep, nor save, nor store any Buyer's card details, payments are processed by PayPal, not by Seller.

Monark wants all of our customers to feel comfortable when they pay for merchandise or services, whether ordered by telephone, fax, or across the Internet. If you would feel more comfortable placing your order by phone, please call toll free 877 551 4653 (in the U.S.A) or 909 598 5443 (from outside the U.S.) Monday to Friday  from 8:30am to 5:00pm Pacific Standard Time, or send a fax 24/7 to our secured fax line 909 598 5444.